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1-800-252-1698

Sales

Monday - Friday
6:30am - 10:30pm

Saturday
7:00am - 9:30pm

Sunday
7:30am - 9:30pm

Customer Relations

Monday - Friday
7:00am - 9:00pm CST

Saturday
8:00am - 8:00pm CST

Sunday
9:00am - 7:00pm CST

Write us

Sears PartsDirect
P.O. Box 9009
Mobile, AL 36691-0009

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To provide you with a fastest service possible, please provide the following information.
Be sure to include a telephone number in case we need to contact you by phone.
Your information will remain confidential and will only be used to address your concern.

Once you submit your message, you'll receive a reply email within 24 hours.

Before asking us a question about a part, please try one of the following:

  • If your product is covered by a protection agreement, visit Sears Home Services or call (800) 469-4663 for help.
  • If you purchased your product at Sears, you can look up your model number and see a complete parts list for that model.
  • Try using our online help on searching for parts.

If you are still having trouble locating a part, enter as many details as you can below.

Please provide the following information along with your question.

Before asking us a question about a model number, please try one of the following:

If you still have a question about finding a model number, please enter the following information and we'll get back to you within 24 hours.

Most parts can be returned with 90 days of delivery date. If you have an account with us, go to Order History to initiate a return. If not, go to Order Status.

If you have any questions regarding returns, checkout our FAQs or submit your email below.

Most parts can be returned within 90 days of order date. Once you place your order, it can't be cancelled. For more information about returning parts, see our FAQs.

If you still have a question concerning returns and cancellations, please enter the information and we'll get back to you within 24 hours.

Most parts can be returned with 90 days of delivery date. If you have an account with us, go to Order History to initiate a return. If not, go to Order Status.

If you have any questions regarding returns, checkout our FAQs or submit your email below.

If you have a question about installation or problem diagnosis or if your product is covered under a protection agreement, please visit Sears Home Services or call (800) 469-4663 for assistance.

If you still need to ask a question about your part, please enter the following information and we'll get back to you within 24 hours.

If you have a question about service or installation help or if your product is covered under protection agreement, please visit Sears Home Services or call (800) 469-4663 for assistance.

If you still need to ask a question about service assistance, please enter the information and we'll get back to you within 24 hours.

You can check your order status on our site at any time using your order number.

If you still need to contact us about order status or shipping, please enter the following information and we'll get back to you within 24 hours.

Commercial Account/Profile Management

For answers regarding your commercial account profile and/or management please enter the following information and we'll get back to you within 24 hours.

Commercial Account Discounts - Pricing, Shipping

For answers regarding commercial account discounts, pricing and/or shipping please enter the following information and we'll get back to you within 24 hours.

Commercial Account Tax Exempt Eligibility/Status

For answers regarding commercial tax exemption eligibity and/or status please enter the following information and we'll get back to you within 24 hours.

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Product information

Go to Sears Home Services or call 1-800-4MY-HOME (1-800-469-4663) for service and installation.

Product information

Go to Sears Home Services or call 1-800-4MY-HOME (1-800-469-4663) for service and installation.

Order information

Order information

Part information

Go to Sears Home Services or call 1-800-4MY-HOME (1-800-469-4663) for service and installation.

Product information

Go to Sears Home Services or call 1-800-4MY-HOME (1-800-469-4663) for service and installation.

Order information

Sears Parts Direct

Searching database...

of more than 7 million parts and accessories

Sears Parts Direct

Searching database...

of more than 7 million parts and accessories